Contact Us: Blue Sky Office Furniture in San Diego
The Blue Sky Office Furniture online store is brought to you by bkm OfficeWorks, Southern California’s premier modern office and business furniture solutions provider. We create smart, modern working environments for the largest companies and corporations in San Diego and Riverside. Blue Sky enables our customers to purchase home office and commercial furniture online, with quick direct shipping from premier global manufacturers including Steelcase and hundreds of other top brands.
If you have additional questions, please consult our FAQs below, or send us a message, and one of our representatives will be in touch.
FAQs: Ordering, Shipping, and Returns
Which payment options do you accept?
We accept major credit cards and debit cards.
What are my delivery options?
Small items ship via UPS / FedEx Ground. Larger items ship through our delivery service team with a flat rate delivery fee. Please refer to the options shown on individual product pages to see the ship mode of each product.
bkm offers white glove delivery and installation on select products. Contact us above for more information.
How much does shipping cost?
Please add items to your shopping cart to preview the shipping costs.
Do you ship internationally?
No, we are only able to ship orders within the contiguous United States.
Where can I find details on shipping information?
Once your order ships, you should receive a shipping confirmation email with the tracking information included.
What do I need to do if my order is shipped freight?
No actions are needed on your end until our delivery team contacts you to schedule an appointment when your order is ready to be delivered.
Will you ship to my P.O. Box?
Unfortunately, we are not able to ship to P.O. boxes. We can ship to residential addresses, businesses, venues, and apartment buildings.
Do you deliver to commercial office buildings?
Yes, please contact us above for more information.
How do I change or cancel my order after I’ve placed it?
Orders are processed as soon as they are received in our system. Therefore, we cannot guarantee that we can cancel your order. Please contact us immediately and we will do our best to accommodate your request.
How long will it take to receive my order?
Each product has a different lead time, dependent on the manufacturer, but all will be shipped in a timely manner. Please check individual product pages for more information on estimated lead times.
How can I check my order status?
Please contact our customer service team by filling out the form above to check the status of your order.
What if my item is missing?
Please contact us above and our customer service team will assist you with the next steps.
What if I received damaged or incorrect merchandise?
Please contact us within 48 hours of receipt (by filling out the form above) and our customer service team will assist you with the next steps. Please include photos of the packaging as well as the damaged product.
How much time do I have to inspect my package for damage?
Please contact us within 2 business days of receipt with photos of the packaging as well as the damaged product.
How can I return a product?
Please contact our customer service team to start the return process by filling out the form above. Products must be in new, unused condition within the original packaging. A 30% restocking fee and return shipping fees apply.
Do you accept exchanges?
We do not allow exchanges. Instead, you may return the product to us and place a new order. Returnable products must be in new, unused condition with the original packaging. A 30% restocking fee and return shipping fees apply. Original shipping charges are not refundable.
What is the warranty on your product?
The warranty for each product is provided directly by the manufacturer. Please check the product pages or send us a message above for more information.
How do I file a warranty claim?
Please contact us and our customer service team will assist you with the next steps.
Can I get a pdf of the assembly instructions?
Assembly instructions for each product can be found on the individual product pages (unless the product in question comes fully assembled.) Reach out to our support team above with any questions.